Accessibility is the concept according to which environments, processes, goods, products and services, as well as objects or instruments, tools and devices, including ICT and systems, should be understandable and usable by all people in the safest, most convenient and natural possible way.As a concept originally developed from the needs of people with disabilities, it in fact benefits everyone.

One way of achieving accessibility for all is through universal design. It refers to a set of intuitive and logical principles that guides the design of products, environments, programmes and services making them more equitable, flexible and simple to use.  By being usable by everyone, it reduces the need for individual adjustments.

Accessibility of the built environment:  examples for your company’s interior facilities include flat entrances and wide doors; handles for doors and drawers that do not require gripping or twisting to use; electrical outlets at waist level, eliminating the need to bend or kneel; storage spaces within reach of both short and tall people; pathways and hallways free of obstacles, steps or gaps; etc.